Compensation Disclosure Statement
HCW discloses information regarding our compensation packages in order to promote a
better understanding of our business relationship with our clients. This compensation
disclosure statement explains our compensation packages as they relate to you and
other clients.
Base Fee Structure
In some instances, we receive compensation directly from our clients in the form of
fees. These fees are contingent upon the type of service(s) provided.
Commissions
Some clients prefer to pay for our services via commissions included in their insurance
plans. In many situations, the insurance carriers have commissions as part of their
filing with the NC Department of Insurance and they cannot remove them. HCW will
advise clients when these instances occur if they wish to pay on a fee basis.
Mixed Payment
Other clients prefer to pay with both commissions and fees. In these situations, HCW
will receive commission and fees totaling an amount agreed upon by the client and HCW.
Volume-Based Bonuses
HCW also receives compensation from carriers in the form of bonuses based on our overall
volume of business. These bonus payments are not included in the administrative or
operating expenses of a specific group and are not attributable to the rates of any
specific group. These bonuses are part of the overall marketing expense for the various
insurance carriers. Prior to purchasing products from these carriers, HCW will
disclose to you whether the carriers provide such incentives to us.
HCW recognizes that businesses have many different needs, and we try to provide the
flexibility in our compensation practices to accommodate all needs. Should you have
any questions concerning our compensation packages or how these packages may affect
you, please do not hesitate to contact our office.