Effective May 3, 2010, Blue Cross and Blue Shield of NC is replacing the current dental claims administration system for its Dental Blue® (group and individual) and Dental Blue® Select products with a new system that will provide additional flexibility and efficiency.  As a result, members and group administrators will need to re-register online at www.bcbsnc-dental.com to use the new system.

In order to re-register, group administrators will need to provide their first and last name, their email address, and their group name.  Members and dependents will need to provide their first and last name, date of birth, and the subscriber’s Social Security number (dependents may enter “0000000000” if the subscriber’s SSN is unavailable). For more detailed instructions on the registration process, there are help pages that are easily accessible from the New User Registration page of the site, or you can access illustrations from this registration overview.

The new online dental claim system will more effectively assist members in downloading and printing EOBs, checking claim status, accessing benefit information, and receive email notification when claims are processed.  In addition, group administrators will be able to download forms and view employee rosters easier than before.

Should you have any questions regarding the new claim system or the re-registration procedures, please contact our office at 919-403-1986.