HCW Values & Company Culture

Success is Intentional

HCW improves its client’s business outcomes by designing, implementing and managing the employee benefits programs that best support the strategic direction of their organization.

At HCW, it all starts with the people. It’s our people that make our culture the honest, creative, driven, accountable, client-focused, team oriented, fun environment that it is. We hire based on fit, ensuring both the company and the employee agrees upon a mutual employment decision. At HCW, success is intentional.

Here in seven core values, is HCW culture in action:

We are Honest

We know that honesty, open communication and transparency are key strategies to be successful. We also recognize that we are only human. We learn from each other’s successes and mistakes.

We are Creative

We’re constantly challenging ourselves to be creative and to find better ways of doing things. We focus on problem solving, creating tools, and offering better solutions to both our clients and our employees. At HCW, we’re getting better all of the time.

We are Driven

We work hard, with passion, energy and persistence. We do what we say we'll do.

We are Accountable.

We take responsibility for our actions. We care about what's right and doing right, not who's right.

We are Client Focused.

Without our clients, we would cease to be. Focusing on the customer is the key to our success, and we are dedicated to exceeding expectations at every opportunity.

We are a Team.

We understand that each employee plays a vital role and no one person is more important than another. We win together and we lose together.

We are Fun!

Ultimately we know it’s our employees who are the ones that are servicing our clients so we emphasize employee engagement, and frankly, we like to have a good time. Our employees work hard and we have fun while we’re at it!

We believe in people and their dreams.

Whether you’re with us for 2 years or 20 years, HCW is committed to helping employees succeed, both in their professional life and personal life. Your goals are our goals and we want to help you achieve them.

“I love everything about working for HCW. We live our values each and every day - we are a team, we are fun, we are accountable, we are honest, we are creative, we are client focused! I love the support I get from all of our team members - from my peers to our leadership. I know that my entire HCW family has my back and will not let me fall. I enjoy the flexible work environment and the clients I get to serve each and every day. I am a problem solver by nature and I get to problem solve with our team and with our clients on a regular basis! HCW is a part of my family and I wouldn't want to be anywhere else.“
Rachel Richards, HR Technology & Voluntary Benefits Team Lead

Performance & Passion

It’s no secret that we value our people. They are at the core of what we do. We recognized years ago that we could facilitate the culture and work to lead by example, but ultimately, our people define the culture. It is defined daily as they engage with each other and our clients.

Ready to come check it out for yourself?

HCW is proud to be a destination employer in the Triangle. If you want to work for an award winning organization, take a look at our careers page for current openings.

Submit Your Resume Today!