The ROI of Workplace Resilience Training

With much focus these days on employee engagement, it comes as no surprise that employers are diving deeper into what they can do to help promote a healthy workforce through overall wellbeing.  While we work hard to promote a peaceful and productive workplace, not everyone has the perfect day at work.  That is where resilience comes in.  Resilience in the working world is the ability to adapt and recover from difficult situations and has been recognized as a key driver of job performance.

Resilience is especially important for employees who suffer with anxiety, stress or depression.  Nearly a quarter of all employees view their jobs as the number one stressor in their lives, according to the Centers of Disease Control and Prevention.  Research indicates that employers lose around 32 days annually due to reduced productivity for every depressed employee.  It is no surprise to see employers seeking out resilience training.  While it is often successful, it can be time consuming and require a financial investment.  In a study published by Price Waterhouse in 2014, initiatives and programs that fostered resilience returned $2.30 for every dollar spent.  The returns are realized in the form of lower healthcare cost, higher productivity, lower absenteeism and decreased turnover.

Resilience is built by attitudes, behaviors and social support.  The core activities that help build resilience are mindfulness, goal-setting, compassion and forgiveness.  A recent study of employees using an online stress-reducing exercise tool called Happify showed after eight weeks a 25% improvement in resilience was seen among employees with severe emotional and workplace stress when they completed two to three online activities each week. Training can also take the form of taking detachment breaks while at work, which is creating an environment where employees can take a short break and interact socially with other employees. This may help those release some stress in return.

A first step that employers may want to take is to get feedback from their employees on how engaged they are at work.  An employee engagement survey works very well to help gather that type of information.  Collecting this type of information also plays a vital role in helping employers shape wellbeing programs to meet their employee’s needs.

There is a direct benefit to employers for building a more resilient workforce. Building an organizational culture that encourages and supports resilience training simply makes sense. Learn about all details in our summer webinar series Fostering Resiliency in the Workplace, and contact us when you're ready to take steps toward resilience training.